Article 1. Scope
1.1 All contracts established between DECRAEN and the client are subject to the present terms and conditions,
of which the customer declares to have taken cognizance. Other or contrary conditions of the customer, even these stated
on his purchase orders or other documents, shall be deemed unwritten. In no case can the silence of
DECRAEN be interpreted as an acceptance of other terms.
1.2 All contracts shall be deemed to have been entered into at DECRAEN’s registered office.

Article 2. Tenders/price quotes
2.1 Quotations or price estimates made by DECRAEN are valid for thirty days, unless otherwise indicated by
DECRAEN. Price quotes are subject to change and without obligation, any changes from the quote will be settled later.
2.2 The contract is established by the confirmation of acceptance of the price offer by the customer to DECRAEN.
2.3 If the customer places orders by telephone or orally, the contract is deemed to be concluded when the customer receives from
DECRAEN receives an order confirmation and does not object within 2 business days. The by DECRAEN
transmitted order confirmation contains the complete agreement between the parties.
2.4 The prices included in an offer or quotation are stated in euros and are exclusive of VAT, unless expressly otherwise
indicated. Additional works will be charged at 50,00 EUR excl. VAT/hour and at cost of the used
materials.

Article 3. Storage of customer data
Customer data will be stored by DECRAEN in accordance with legal provisions.
Article 4. Implementation deadlines
The execution times indicated on the quotation are only indicative and can be changed by DECRAEN. Delay
in performance can under no circumstances give rise to payment of any form of compensation or to dissolution
of the agreement.

Article 5. Warranty
The works performed and delivered by DECRAEN, are under warranty with DECRAEN for two years, except for
deviation from this in DECRAEN’s quotations and price estimates. This warranty covers DECRAEN’s assistance, including
working hours.

Article 6. Obligations of the customer at the start of the works
The customer shall provide throughout the duration of the works:
– Running water;
– Electricity;
– Permanent access to the fuse box;
– Free and easy access to the yard;
– Pure soil free of waste;

Article 7. Acceptance
7.1 The customer must inspect the quality of the works and report any defects within a period of 7 days.
DECRAEN undertakes to respond to the comments formulated by the client, within a reasonable period of time to be determined in consultation with
determined by the customer, to be resolved. In the absence of any comments, the completed works are deemed to be integral
accepted by the customer.
7.2 Any hidden defects found by the customer after completion of the works must be noted within a period
of one month after its adoption, must be reported to DECRAEN. If the customer fails to notify DECRAEN in a timely manner,
the works are deemed to have been accepted by the customer, including with regard to these hidden defects.

Article 8. Damage caused by third parties
If damages are caused by third parties during and after the works, the cost of repair will be borne by
DECRAEN will be settled in direction, if specifically requested in writing by the customer.

Article 9. Cancellation
9.1 In case of cancellation of the order by the customer, the customer will owe a cancellation fee of 20% of
the total amounts due, without prejudice to DECRAEN’s right to prove greater damages.
9.2 Cancellations must be made by registered mail at least 15 working days prior to the delivery of the materials, to be
reported to DECRAEN. Cancellations are valid only with prior payment of the amount specified in Section 9.1, whereby
this amount can be offset against the advance already paid by the customer. In case of late cancellation, or in case of
absence of (timely) payment, DECRAEN will be entitled, at its option, to suspend further performance of the contract.
demand, or claim the amount due, stated in Section 9.1.

Article 10. Invoice price and payment
10.1 Unless otherwise specified in DECRAEN’s quotations and price specifications, the customer pays for the installation of
the order 20% of the total amount, at the start of the works 40% and after the completion of the works the remaining balance
of 40%. DECRAEN’s invoices must be paid within fourteen days of the invoice date, unless DECRAEN
expressly deviates from this.
10.2 If payment is not made (on time), the customer commits a breach of contract. From then on, without prior notice of default
owe default interest of 10% per annum on the amounts invoiced.